How to work with Red Squirrel Technologies

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One of the most common questions we get when we talk to potential clients is “How do we work with you?” Every software development firm has their own quirks and differences. In this article, we'll take you through the process of working with us and highlight the key principles that drive our approach.

1. We meet clients where they are

When starting a new project, we firmly believe that understanding your unique needs and circumstances is essential for success. We don't approach projects with a one-size-fits-all mindset; instead, we take the time to listen and comprehend the intricacies of your business.

Our initial discovery phase is aimed at delving deep into your goals and challenges. This allows us to create tailored project plans that align with your vision.

Whether you're a startup looking to create a minimal viable product or an established enterprise seeking to modernize your software infrastructure, we adapt our processes to your level of technological maturity.

2. We charge for our time

We believe in keeping our financial arrangements straightforward and fair. Our billing model is centered around charging for the hours our team dedicates to your project. This approach ensures that you have a clear picture of how your resources are allocated and how each phase contributes to the final product. We typically bill by the week, adjusting accordingly for any days off.

We aim to reduce surprises in the billing process. We want you to know what to expect when that invoice hits your inbox every other week. This helps you manage your project budget and set realistic goals.

3. We are remote-first

Red Squirrel does not have a central office – or any office for that matter. Our fully remote team spans the globe, bringing together diverse perspectives and expertise. This remote structure not only enhances our agility but also allows us to tap into a global talent pool, ensuring that you have access to the best minds in the industry.

Remote work, however, doesn't mean disconnected collaboration. Regular updates in Slack (or your preferred project management tool), meetings, and shared documentation keep everyone aligned and informed.

4. Clients can hire our people. Period.

Our purpose is to unleash latent human potential, and that means supporting our Squirrels on their professional journeys. That means we never stand in the way of a Squirrel going to work at a current or former client. If you find a particular Squirrel whose skills align with your long-term needs, and that Squirrel believes working at your company is in their best interest, we're open to facilitating a seamless transition.

This approach underlines our commitment to your success beyond the scope of a single project. We view ourselves as partners invested in your growth, and if integrating our Squirrels into your organization helps you achieve your objectives, we're more than willing to support you and them.

5. We require a dedicated product or project leader

Every team needs a leader. A focused product or project leader is essential to guide the development process, make timely decisions, and ensure that the project stays on track. This leader can be someone from your organization or, if needed, we can provide an experienced leader from our team.

A focused leader acts as a bridge between technical intricacies and business objectives. They ensure that the project's goals are well-defined, priorities are clear, and communication flows smoothly. This role is pivotal in maximizing efficiency, reducing misunderstandings, and driving the project toward successful completion. Whether it's a role we fill or one you provide, a dedicated leader ensures that everyone is moving in sync toward a common goal and the investment leads to the best possible product.

Partnering with Red Squirrel is more than just a means to get custom software or access to top technical talent. We believe in meeting you where you are, valuing transparency through our time-based billing, embracing the remote-first approach, remaining open to hiring, and working with dedicated product leaders. Our process ensures your software solutions are nothing short of wonderful.

Still have questions? Let’s chat.

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What to expect when you start a project with Red Squirrel